Contact us

We reply within 1 business day.

Email is the fastest way to reach us, and it goes to a real person.

If it is about a payment

Include the payment reference from your confirmation page. With that we can find the transaction immediately; without it, it takes a lot longer.

Remember the entry on your statement reads ADOWIX — that is our payment partner's registered name, and it is this purchase.

If access did not open

Send the reference and we will either open it or refund you in full the same day. See the Refund Policy.

If you want your data deleted

Email us with "Delete my data" in the subject line. See the Privacy Policy for what that involves.

To report something serious

If anyone on this site has behaved in a way that worries you, or you believe someone under 18 is using it, email us immediately and mark it URGENT. We act on those the same day.